Services.
Email Accounts
Email Addresses
Our hosting includes support for POP3 and SMTP email services. These are easily configurable for common email clients, and include a webmail front end should you wish to access your emails from other locations with a web browser. When we set up your web site for you we will set up the email account on the domain using whatever username and password you request (Check our support section for instructions on accessing your email account.)
You can have additional email accounts for use with each domain name, forwarding addresses such as sales@ that delivers to one or more inboxes. Please contact us to discuss options and prices.
Spam
Spam covers all unwanted emails you may receive, including advertising materials from other companies, general unsolicited junk, usually including virus attachments or links to suspect web sites. Unfortunately this is virtually impossible to block. It's a side-effect of your email address being on your web site. Web Space Invaders are unable to completely block this incoming spam but are developing methods to reduce the numbers. This includes features such as JavaScript coded email links on your site, and security codes on guest books and enquiry forms that will reduce automated attacks. These are recent developments, so if you are an existing customer with a spam problem, do contact us to discuss changes to your site.
If you ever receive an email claiming to need your credit card or eBay account details verified, delete it immediately.
If you ever receive an email claiming to be from Web Space Invaders that includes an attached document or file, feel free to contact us to verify that we sent it.
Solutions
Although we cannot offer any technical support on 3rd party products, we do recommend a free Microsoft Outlook (2000 to 2003 only) plug-in call SpamBayes for helping to filter your incoming email. We have personally used this software for 3 years at least and find it removes about 95% of junk emails. Outlook 2007 includes effective built-in junk email filtering. If you have difficulty locating the installer for this software do ask us! It's current location is here: http://spambayes.sourceforge.net
We also suggest you install a reliable and supported anti-virus application. Again we are unable to support any of these ourselves, but can recommend AVG Anti-virus by Grisoft, available here: http://www.grisoft.com